About IDA Connect
A Single Place To Manage Your Marketplace Sales
Have you ever been frustrated trying to keep your sales and inventory up to date between your Shopify store and other marketplaces like The Iconic or Amazon? Keeping these systems up to date can be a right pain as well as a really good way to waste time. You’d think in this day and age there would be a better way.
That’s why we come to work every day and build IDA Connect. We think life is too short to be wasting a bunch of time doing things a computer should be taking care of for you.
We are here to help you reduce frustration. make a better experience for your customers and give you back time wasted with manual admin tasks. We are here to help integrate all your systems together so as soon as you sell a product on Amazon, The Iconic or whichever marketplaces you use, stock levels are automatically updated on all your other systems and things like fulfillments are pushed up as soon as you ship an order.
How much time have you been spending on these tasks? Do you think it is time to look at a better solution?
On average, a Shopify store owner like yourself can spend up to two hours a day keeping marketplaces in order. And then add the time it takes to add products, update prices and trying to make sure your KPIs are met, it all adds up. In fact, for many businesses, IDA Connect has been able to save them the equivalent of a full-time person. That’s a lot of money saved and energy that can go into other areas of your business.
A great product needs a great product team. IDA Connect has assembled a world-class team that has the most visionary, innovative and results-driven talents. Learn more about the team that makes IDA Connect unique.
Brad Younger – CEO
Brad Younger here, I am an IT Consultant turned eCommerce nut. For the last 15 years, I’ve been helping large companies like banks connect their systems so they don’t have to waste time on needless tasks.
Over that time I am sure I have saved countless hours and frustration. One day someone asked if I could do that for their eCommerce business and I said sure, not realising that what we will do is massively reduce her admin time by connecting her systems together.
By connecting her sales channels, warehouse and wholesale systems to her ERP system, we are able to keep her stock levels up to date to reduce the number of oversells. We get the orders from the sales channels to the warehouse within minutes so they can be shipped faster. Keeping the order status up to date is helping keep customers happy as they know exactly what’s happening with their order.
We are helping eCommerce businesses everywhere to un-complicate their IT systems and making manual processes like exporting and importing files between systems a thing of the past.
IDA Connect is the evolution of how we have been helping eCommerce store owners like you.
Jill Anderson – Marketing Director
Jill has over 10 years experience in lead generation, market research, business development, email marketing and automation, data management and quality and now advancing into content posting and syndication in the Social Media and Digital Marketing industry. She helps build marketing assets, campaigns and researching customers. Jill is responsible for email marketing, content posting and syndication, writing snippets and blurbs with social media as well as having targeted conversations in forums and QA sites.
Lisa McCabe – Product Manager
Lisa identifies customer needs and delivers effective solutions to problems. Always committed to providing high-quality product management to create a positive experience and meet performance targets in all areas such as speed, accuracy, volume, customer satisfaction, and issue resolution. Her background lies in successfully maintaining superior customer relationships and providing outstanding service and support to meet, and surpass, expectations and requirements. Throughout her career, she managed customer communications and initiatives to improved customer service, satisfaction, and retention.
Now with IDA Connect as a Product Manager, Lisa’s main role includes engaging with customer inquiries and requests via email and live chat. She is also responsible for creating FAQs documents in the websites which helps customers answer their common questions about the app. Her main objective is to keep customers happy and satisfied with the product and services we are offering.
Jeremy Hill – Product Engineer
Jeremy is a self-taught developer who works primarily in PHP/Laravel. With almost 5 years work experience, he started as a front-end developer and have used variety of front-end tools such as Angular 2 and Vue js. Now focuses mainly on the back end. His role is to troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.